Internet Connection
We will organize an Internet connection when moving to a new apartment. We’ll select a tariff, negotiate with the provider and check the terms of the contract so that you do not face fines.
How the connection works
We guide you from checking the address to getting online, with clear terms and support at every step.
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Request
Send us the apartment address and your contact details. We will clarify anything we need.
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Address check
We will check which providers and connection technologies are available at your address.
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Choose a plan
We will compare speed, price and contract terms to help find a suitable option.
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Contract and visit
We will help place an order with the provider and arrange a technician visit.
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Installation
Please be at home for the visit. The technician will set up the equipment and connect the service.
Internet in Poland: useful details
A short guide to returning your router and ending a provider contract without a penalty.
Important information
What to prepare before the technician arrives
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Stay home for the full appointment window
The technician may arrive at any time during the agreed window. If nobody is home, the visit must be rescheduled; a new appointment can take up to a week.
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The contract holder must be present
The connection can only be completed for the person who signed the provider contract. They must be present and sign the documents on the technician’s tablet.
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Keep your lease agreement nearby
If the previous tenant has not disconnected the service at your address, the provider may ask for a photo of the lease showing the tenant’s name, address and landlord’s signature.
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Agree on bringing fiber into the apartment
If fiber reaches the building but not the apartment, the owner’s consent may be needed to make a small hole in the wall. The technician can contact the owner if required.
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Arrange access to the technical room
The technician may need access to the provider’s panel in the basement or a technical room. If you have the keys, keep them ready.
Let’s discuss your needs
Leave a request and we will check if connection is available at your address. We will contact you shortly and inform you about the available options.